Costco is reportedly tightening its famously lenient return policy due to customer abuses, including returns of used Christmas trees and spoiled food items. The warehouse club, known for its “risk-free 100% satisfaction guarantee,” is now reportedly requiring additional proof of purchase and checking membership return histories. This shift comes amidst reports of significant financial losses for retailers due to fraudulent returns, as highlighted by a report from Appriss Retail.
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Costco Reportedly Cracks Down on Notoriously Lenient Return Policy
Costco is reportedly tightening its famously lenient return policy due to customer abuses, including returns of used Christmas trees and spoiled food items. The warehouse club, known for its “risk-free 100% satisfaction guarantee,” is now reportedly requiring additional proof of purchase and checking membership return histories. This shift comes amidst reports of significant financial losses for retailers due to fraudulent returns, as highlighted by a report from Appriss Retail.