Ledger Payment Partner Exposes Customer Data, Heightens Phishing Risks

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Source: DefiPlanet Original Title: Ledger Payment Partner Exposes Customer Data, Heightens Phishing Risks Original Link:

Quick Breakdown

  • Global-e breach leaks names and contacts of Ledger buyers since Oct 2023.
  • No wallet keys, payments, or crypto assets compromised; Ledger systems untouched.
  • Follows the pattern of prior leaks, fueling scams targeting hardware wallet users.

Ledger’s payment processor Global-e suffered a data breach, exposing customer names and contact details for purchases made on Ledger.com since October 2023. The incident, disclosed January 5, 2026, stems from unauthorized access to Global-e’s cloud systems, affecting multiple brands beyond Ledger. Ledger stressed that private keys, recovery phrases, payment card data, and on-chain funds remain secure, with no direct impact on its hardware wallets or platform.

Global-e detects breach, limits scope

Global-e identified unusual activity in its infrastructure and promptly isolated affected systems while engaging forensic experts. The compromised data excludes sensitive elements like birth dates, document numbers, or financial details, focusing solely on basic identifiers for affected shoppers. Ledger notified potentially impacted customers via Global-e’s letters, emphasizing the breach’s containment without specifying exact victim numbers.

This event renews scrutiny on Ledger’s security history, including a 2020 e-commerce leak of 270,000 users’ emails, addresses, and phones, plus a 2023 Shopify rogue employee incident exposing 292,000 records. Past exposures have spurred phishing surges and “wrench attacks,” where criminals use leaked addresses for physical extortion of private keys. Phishing stole nearly $84 million in crypto in 2025, making contact data prime for targeted scams via fake support emails or malware links.

Phishing threats escalate for users

Experts warn that the fresh leak arms scammers with tailored intel for spear-phishing, tricking users into approving wallet-draining transactions. Ledger has battled repeated supply-chain hits, like the 2023 Connect Kit compromise that enabled $600,000+ thefts before a swift fix. Community backlash grows over third-party vulnerabilities, prompting calls for enhanced vetting and user education on 2FA, seed phrase secrecy, and transaction verification.

The crypto sector faces rising third-party risks, with regulators eyeing stricter audits amid hardware wallet reliance for self-custody. Users should monitor emails, revoke suspicious approvals, and consider multi-sig setups for enhanced security.

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