Hellobike Responds to Being Called Out at 315 Gala: Conducts Comprehensive Self-Inspection and Rectification Overnight

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Special Topic: Enhancing Consumer Quality — Focus on the 2026 “315 Gala”

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The “3.15” Gala exposed issues with rental electric bikes, including Hello Bike rentals. When asked about this, a Hello Bike customer service representative responded: We have noted the reports related to the 3.15 Gala. The company’s management attaches great importance to this and has immediately established a special emergency task force to conduct a thorough self-inspection and rectification overnight. Regarding the specific issues everyone is concerned about, the company will release detailed notices through official channels such as the app. (China News Service)

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